Support
Having a problem or a question? We're here to help.
My habits aren't resetting at midnight
Open the app the next morning. The app recalculates all periods when you return from the background. If you see a habit still marked done the next day, close and reopen the app.
I lost my data after reinstalling
Data is stored on-device only and is not backed up to iCloud or any cloud service. Use Settings → Export Backup regularly to save a copy you can restore from.
How do I restore a backup?
In Settings, tap Import Backup and select your .json backup file. Your existing data will not be overwritten — the import only adds habits and logs that aren't already present.
The calendar won't let me pick previous months
The monthly calendar is locked to the current month by design. You can log or remove any day within the current month.
Weekly habits — why can I only log once per day?
Weekly habits allow one log per calendar day to prevent accidental double-counting. Each day you do it counts as one completion toward your weekly target.
Can I use Black Box on multiple devices?
Yes, via manual backup. Export from one device, import on the other. There is no automatic sync.
Not answered above? Send an email to:
support@bytecraftlabs.devWe aim to reply within 2 business days.